Shipping policy

Shipping Policy

Thank you for visiting and shopping at Happily Edel After! Below are the terms and conditions that constitute our Shipping Policy.

Digital Products: Digital downloads (such as 3D printing STL files and vector SVG files) are available instantly after payment confirmation. You will receive an email link and can access downloads directly from your order confirmation page.
Physical Products: All physical items (including 3D-printed products and custom accessories) are made to order with care.
- Standard Processing Time: [5-7] business days before shipment.
- Processing time does not include weekends or federal holidays.
- During peak holiday seasons or launch events, processing times may extend slightly. Any delays will be communicated on our store banner.

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
The tracking information will usually update within 24 to 48 hours of the carrier scanning your package.

Please double-check your shipping address prior to completing your purchase.
We are not responsible for packages delivered to incorrect or incomplete addresses provided by the buyer.
If a package is returned to us as "Unclaimed" or "Undeliverable as Addressed," the buyer will be responsible for the cost of re-shipping the package.

Damaged in Transit: If your item arrives damaged, please contact us within 48 hours of delivery at info@happilyedelafter.com with clear photos of the damaged item and the original packaging so we can arrange a replacement or refund.
Lost or Stolen Packages: Once a package is scanned as "Delivered" by the shipping carrier, Happily Edel After is no longer responsible for lost or stolen packages. If your package is marked as delivered but you have not received it:
1. Check with neighbors or household members.
2. Verify the shipping address listed on your order confirmation.
3. Contact your local post office or shipping carrier directly with your tracking number to file a claim.